How to return an item purchased in a physical INSIDE store
Items purchased in a physical store can only be returned to a physical store.
You only have to bring the item or items you wish to return to any INSIDE store, of the same type in which you made the purchase; (INSIDE, INSIDE OUTLET, INSIDE SHOES), and bring your purchase receipt.
Returned are accepted within 30 calendar days as from the purchase date.
Remember that to make a return, the items must be in perfect conditions and keep all the labels.
Exceptions: For hygiene reasons, changes or returns of underwear, masks, jewelry, cosmetic or perfume items are not allowed.
How to exchange an item purchased in a physical INSIDE store
Items purchased in a physical store can only be exchanged in a physical store.
You only have to bring the item or items you wish to exchange to any INSIDE store, of the same type in which you made the purchase; (INSIDE, INSIDE OUTLET, INSIDE SHOES), and bring your purchase receipt.
Exchanges are accepted within 30 calendar days as from the purchase date.
Remember that to make an exchange, the items must be in perfect condition and keep all the labels.
Exceptions: For hygiene reasons, exchanges or returns of underwear, masks, jewelry, cosmetic or perfume items are not allowed.