In the event of returning an online purchase to the store, either made from the Website, the APP, or the store. The refunded amount is credited back by using the original payment method. If you pay by card, the money will be returned to the card originally used to make the payment, and if the payment was made with Paypal, the money will be refunded to the same PayPal account.
If you return it to the store, the refund is made immediately.
When returning an item by home collection, the refund term may vary, depending on the date in which the package is returned to our warehouses. After this, you will receive a confirmation e-mail stating that the amount will be credited to your account in a few days, normally in 3 or 5 days, the notification is received. And please remember the refund to your credit card also depends on your bank.