What should I do if I receive an item that I did not order?
If exceptionally you receive a product that does not correspond to what you have ordered; different article, different color, wrong size, etc., please contact our Customer Service department to solve the problem as soon as possible.
What should I do if I receive a defective item?
INSIDE sells all items in perfect condition, but if exceptionally you receive a defective product, please contact our Customer Service department to solve the problem as soon as possible.
Why have I not received one or more items that I purchased?
The products on we sell on our website are an estimate of the availability of our stock in our warehouses and orders are normally fully served. But it might happen once in a while, due to uncontrollable reasons, such as computer issues, stock shortage or human errors, that one or more items are not included in a shipment. In this case, an email will be sent to you explaining the reason why they were not shipped out, in this way the amount corresponding to said item will be returned to you. or several of them failing that.
If you still need help on this topic, use the following form to easily contact our Customer Service, and describe your doubts or incidents: